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Career History

Current

Senior Systems Consultant/Infrastructure Consultant @ (HIDDEN)

April 01, 2010 - Current

Responsibilities:

  • * Deployment and management of Openlink Cloud Solutions
    * Training for technical resources of Openlink Cloud Solutions
    * Recommendations for setup, configuration and usage of Citrix to support OpenLink's ETRM software
    * Develop and lead training courses for clients on software installations, support and maintenance
    * Client system audits, which include review of middleware configurations, database setup, security
    and application servers
    * Client site installation and troubleshooting of OpenLink primary applications, Endur and Findur
    * Supporting software packages such as Crystal Reports, JAVA, TIBCO/Middleware products and
    internally developed software products and programming APIs
    * Configuration of Windows, Linux and Unix servers to support client activities relating to the use
    of Endur and Findur packages
    * Configuration and troubleshooting related SQL Server and Oracle database processes
    * Configuration and review of client authentication and security and Windows Domain (LDAP, AD, etc)
    * Configuration of Endur services such as the Intercontinental Exchange (ICE) gateway, Document
    Management System, Real Time Position service, Credit, Risk, RiskPak, Grid and server nodes and
    application services
    * Point of contact and direct interface between clients and the company's support team and software
    development teams
    * Design of maintenance schedule for Endur
    * Management of the Shell Sponsored Testing Environment at OpenLink, including application servers,
    grid configuration, Citrix server distribution, Tibco RV configuration.

2012

Senior Systems Consultant/Infrastructure Consultant @ (HIDDEN)

November 01, 2012 - December 01, 2016

Responsibilities:

  • * Management of the Shell Sponsored Testing Environment at OpenLink
    * Gathering of requirements for environment deployments
    * Citrix farm maintenance (4 Servers)
    * Endur Application Server administration (36 Servers)
    * Tibco Service design and management (40 Servers)
    * Design of new binary deployment strategy
    * Environment deployments and upgrades
    * Deployment of Shell Custom code for Endur
    * Endur Grid design and deployment
    * Expansion of the Shell Sponsored Testing Environment at OpenLink
    * Gathering of requirements for expansion of environment
    * Deployment of 26 new application and Citrix servers, extending the environment to 40
    servers
    * Create, configure, upgrade and maintain test environments with Endur system required for the
    SSTE users.
    * Liaise with SSTE DBA to produce logical database landscapes for the loads and clones as
    required for the environments
    * Facilitate user access to the SSTE, including Active Directory accounts, Oracle accounts and
    Endur accounts
    * Provide environment related technical support to the SSTE users.
    * Liaise with Shell's solution architecture, infrastructure resources and test leads in
    planning and to facilitate smooth management of test environments.
    * Executing client specific or generic technical concepts for installation, upgrade
    configuration, setup and deployment of various technical products - specific applications,
    interfaces, modules, services and frameworks part of Endur and/or OpenLink software
    * Support, QA for deployment and release management on specific client projects acting as a
    hub between the client resources and the project team as well as OpenLink Support
    * Provide analysis and impact of changes made to the test environments
    * Conduct proactive hardware and software monitoring of environments to ensure seamless user
    experience; generates reports on the performance and utilization.
    * Create technical documentation such as user guides/FAQ, installation and deployment guides,
    IT landscape and infrastructure in context of the respective IT solutions
    * Participate in Proof of Concept (POC) and technical evaluations to help augment testing and
    expand functional capabilities

2010

Senior Systems Consultant/Infrastructure Consultant @ (HIDDEN)

November 01, 2010 - October 01, 2012

Responsibilities:

  • * Gathering of requirements to kick start project
    * Citrix farm design
    * Application servers farm design
    * Endur configuration for application server deployment and for user access
    * Messaging grid configuration
    * Disaster recovery plan design
    * Database load and configuration
    * Installation and configuration of Document System Management, ICE Gateway, RiskPak and Hedge
    Analyzer
    * Deployment of Real Time Position services
    * Management of the Defect Tracking System issues with OpenLink

2001

Technical Support Specialist @ (HIDDEN)

May 01, 2001 - April 01, 2010

Responsibilities:

  • * Act as liaison to data processing staff from Information Technology in resolving programming or
    communications problems
    * Process data and develop reports using Microsoft Excel
    * Responsible for support of all Internet and electronic mail user accounts
    * Provide technical assistance and training for departmental faculty, staff, and students on the
    use of the computer systems
    * Research, analyze, design and maintain desktop and laptop computer systems and related
    audio/visual equipment
    * Configuration and deployment of new computer and networking equipment

1994

Systems Analyst @ (HIDDEN)

November 01, 1994 - May 01, 1999

Responsibilities:

  • * Managed the network infrastructure and provided desktop support for the technical school's 50
    employees
    * Developed payroll and accounting applications for student financials using Lotus 123 and MS Excel
    * Analyzed user requirements, procedures and problems to automate processing or to improve existing
    computer system
    * Responsible for identifying problems, developing algorithms for data input and output, summarize
    data and format reports
    * Coordinated and directed work for others to develop, test, install and modify programs

Education History

Awards & Certificates

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