Program Manager @ (HIDDEN)
May 01, 2011 - April 01, 2013
* Delivered Salesforce CRM solution for Customer Support Engineers to provide robust case
management including collaboration, monitoring, and intelligent matching via single user
interface supported by salesforce.com thus increasing customer satisfaction and reducing
* Managed the process and I Charts for integrating Mergers and Acquisitions into Cisco Processes.
Risk Assessments to identify risks and recommend mitigation plan. Roadmaps to track
mitigation/remediation to successfully complete mergers/divestitures.
Skill Strengths (Breakdown in Percentages)
Network Security (20%)
Vulnerability Management (20%)
open source software (15%)
cloud security (15%)
Static Analysis (10%)