Responsible for leading the collection, analysis, documentation and coordination of a client’s business requirements.
Drives the creation of business case and coordination of a client’s business requirements.
Communicates business solution and business case required to fulfill business requirements to senior IT and business leadership to ensure proper prioritization.
Acts as an owner throughout a solution implementation to ensure customer
satisfaction. Provides status updates, escalates issues and manages leadership (business & IT) expectations
Works with business partners within one or more business unit to align technology solutions with business strategies. Demonstrates an in depth knowledge of a business area in the context of the business client’s unit to identify and communicate how IT solutions can assist.
Supports one or more complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Serves as a project steering committee member as IT owner .