S*****

S*****

 

Citrix Engineer

 

  • Citrix XenDesktop

  • Citrix Provisioning Services

  • Citrix XenServer

  • XenDesktop

  • Provisioning Services

  • XenServer

  • Citrix

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  • Job Posted: Tuesday, March 17, 2015

  • Expires On: Wednesday, March 04, 2015

  • Job Type: Permanent

  • Desired Salary: $70000.00/yr

  • Work Authorization: Resident/Citizen

My ideal job would be as an administrator, supporting a Citrix XenDesktop environment with Provisioning Services on top of either VMware or XenServer.
  • Atlanta, GA

Lead Frontline Technical Support Engineer @ (HIDDEN)

2/1/2011 - Current

Role Description

• Top contributor to the technical support knowledge base. • Subject Matter Expert in XenDesktop• Provide technical assistance to customers on Citrix products via phone, email or remote access, perform advanced problem analysis and isolate problems of a complex level of difficulty. • Provide technical issue escalation recommendations as needed using appropriate methodology. • Promote a team environment by assisting co-workers whenever necessary to enhance the professional development of everyone within the organization. • Take ownership of hot and political cases when necessary. • CCA certified in XenDesktop and XenApp

 

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