Effective, experienced professional
seeking a full-time career in customer service operations leadership and/or
senior administrative roles, where my customer relations skill will add value and real-time
insight into customer and employee satisfaction, enhancing the company brand.
Authentic, proactive,
customer-centric, and results-driven professional with extensive experience
delivering strong and sustainable gains in performance, efficiency and
profitability. Demonstrates initiative, leadership, and creative problem
solving capabilities in customer service, administrative and operations leadership
roles through consistent, ethical and best practices. Effective communicator
and hands-on coordinator with sound business, financial and technical acumen.
Skilled in facilitating training programs, establishing standard operating
procedures, ensuring resources are focused on the highest-level corporate priorities,
and maintaining outstanding satisfaction and retention levels. Recognized for
ability to build and lead teams of solid professionals that consistently exceed
company goals in diverse industries.
