U*****

U*****

 

AUCTION EXPIRED

Customer Service Manager/Supervisor, Team lead, Senior Administrative Professional

Customer Service Manager/Supervisor, Team lead, Senior Administrative Professional

 

  • Houston, TX
  • Permanent
  • USA Work Ready
  • Microsoft Office Suite

  • SharePoint 2003/2007/2010/2012

  • Peoplesoft

  • Meditech

  • Claims Administrator

  • Mckesson

  • Kronos

  • As400

  • BMC REMEDY

  • Ariba

  • resource management

  • Tririga

  • Automatic Call Distribution

  • ERP and CRM

  • SAP

  • Call Center Management

  • Aspect

  • Avaya

  • Citrix

  • Epic

  • Service Level Agreements

  • Job Posted: Friday, October 31, 2014

  • Expires On: Friday, May 29, 2015

  • Job Type: Permanent

  • Desired Salary: $52000/yr

  • Ideal Start Date: Friday, November 14, 2014

  • Work Authorization: Resident/Citizen

Effective, experienced professional seeking a full-time career in customer service operations leadership and/or senior administrative roles, where my customer relations skill will add value and real-time insight into customer and employee satisfaction, enhancing the company brand.

Authentic, proactive, customer-centric, and results-driven professional with extensive experience delivering strong and sustainable gains in performance, efficiency and profitability. Demonstrates initiative, leadership, and creative problem solving capabilities in customer service, administrative and operations leadership roles through consistent, ethical and best practices. Effective communicator and hands-on coordinator with sound business, financial and technical acumen. Skilled in facilitating training programs, establishing standard operating procedures, ensuring resources are focused on the highest-level corporate priorities, and maintaining outstanding satisfaction and retention levels. Recognized for ability to build and lead teams of solid professionals that consistently exceed company goals in diverse industries.
  • Houston, TX