Organizational leaders and human resources executives are confident that incorporating artificial intelligence (AI) into HR functions such as onboarding and administration of benefits can improve the employee experience.
As stated by IBM’s 2017 survey of 6,000 executives, “Extending expertise: How cognitive computing is transforming HR, and the employee experience,” 66%of CEOs feel that cognitive computing can significantly increase the value in HR.
Half of HR executives support that claim, saying they acknowledge that cognitive computing can revolutionize key components of HR. Additionally, 54% of HR executives hold the opinion that cognitive computing will affect crucial roles in the HR organization.
However, it’s not all positive. The Human Resources Professional Association (HRPA) reported in a 2017 survey that 52% of respondents indicated their businesses were not likely to incorporate AI into their HR departments within the next five years. Approximately 36 % feel that their organization was not big enough to do so, and 28% said their senior leadership failed to see the need for such technology.
The question of “to AI or not to AI” may still go unanswered for many organizations, but a few have already jumped on the bandwagon. We’ve found some examples of companies that have invested in AI and cognitive computing for their HR departments. Continue reading “8 Ways AI is Changing HR”