Artificial Intelligence has breached its way from sci-fi movies into our everyday lives. It’s in your social media, your phone and even in your work. As an HR professional, AI is a new and hot topic that industry leaders are using and if you don’t have an opinion about it yet, allow us to help you understand the pros and cons of AI, based on our employer usage.
Complete Monotonous Tasks
The biggest benefit of using AI in recruiting is the ability to finish tedious tasks that may seem boring and inefficient for humans to complete. This closes the door to potential human error and fatigue. Andy Heyes, managing director of technology-focused recruitment firm Harvey Nash PLC, says, “AI could also speed up the interview booking and coordination part of the job-seeking process. There’s no reason why that can’t be automated,” he says. “That [process] is prone to human error, so there will already be products out there, [such as] virtual assistant systems that can provide that service.
As the growing demand for jobs increases, the number of resume submissions increases along with it. According to Zach Emmanuel’s blog, ‘How AI can aid, not replace, humans in recruitment’, ‘AI comes into its own is the efficiency it brings to sifting through large numbers of applications.” This allows departments to sort through a large number of applications effectively and efficiently.
Our own marketplace uses AI to automatically match, based on a 3D mapping exercise. Talent’s skill index analysis is paired to the employer’s needs, making the applicant to job match accuracy of 95% or higher! To check out the matching capability, request a demo here.
Discovering More Top Talent
AI’s effectiveness not only comes from its speed but from its strong ability to achieve better results through machine learning, big data. Kalyan Kumar, executive vice president at HCL Technologies, an IT services provider in India, said,’ AI-based technologies… help in achieving better outcomes through improved prediction.” This constant advance in machine learning will not only match you with a candidate quicker but will also match you with the most qualified candidate for the position.
Human Intelligence – Where’s the One on One?
The biggest shortcoming of AI especially in an industry whose main commodity is humans is the lack of human intelligence. Harnil Oza, CEO & Founder at Hyperlink Infosystems, said, “No matter how smart an artificial intelligence robot is, it would still lack the judgment calls associated with humans. There are times when human judgment and calls are necessary and not something decided based on algorithms and calculations.”
At Skillgigs, we combat these types of shortcomings of AI by having our talent advocates work with each talent one-on-one, to maintain real relationships and interest in their career goals, while also pairing their personal brand to our patented 3D resume technology.
AI-powered systems biggest feature is the ability to machine learn from previous entries. Unfortunately, there could be a sense of unconscious bias through AI in the recruitment process if the training of the system is made through a person’s unconscious bias of candidates. Emmanuel says, “Introducing AI to the recruitment process has the potential to help tackle the problem of unconscious bias blighting the decisions human hiring managers make, but that all comes down to who is responsible for training them and the data they are fed.”
The “people-centric industry” that we are in will always need Human interaction throughout the hiring process. AI will never be able to build a perfect replication of the human personality and that is why at Skillgigs, we not only have the latest in AI to make your job as a recruiter easier, but our AI’s purpose is not meant to take away your job – rather enhance it. AI’s need humans to complete the process and build those relationships, that a machine cannot complete.
AI is a new system that is disrupting the HR industry. This new technology is changing the age-old way that HR professionals are recruiting highly skilled talent.
Isaac Christianson, President at Christiansen Medical Clinic says, “As technology evolves and individuals become more comfortable with the role of AI in their lives, the use of AI will become more widespread in HR.”
Some in the industry might find this new way of working difficult and unknown but it’s our jobs in the industry to show them that AI is the future and is here to make your job more effective and efficient so you can shine in recruitment and make your company that much more successful.